Last updated: November 2026
Privacy policy & cookies
The Party Line Co. (“we”, “us”) runs video guestbook hire for weddings and events in Sydney. This privacy policy explains what personal information we collect, why, who we share it with, and the choices you have. We handle personal information in line with the Australian Privacy Principles.
What we collect
- Booking and enquiry details: your name, email, phone number, event date, venue, guest count and any notes you give us.
- Payment details: deposits and balances are paid through Stripe. We never see or store your full card number.
- Giveaway entries: the details you enter on our giveaway form, including your answer to the entry question.
- Guest video and audio messages: recordings your guests choose to make on our video guestbook at your event.
- Website usage: information collected by cookies and the Meta Pixel, such as pages visited, buttons clicked, device and browser type (see Cookies below).
How we use it
- To check availability, take your booking and deposit, and deliver your event.
- To send you your raw video files and edited highlight reel.
- To contact you about your booking, including reminders and payments.
- To run our giveaways and contact entrants about them.
- To send marketing emails or SMS, only if you have opted in. You can unsubscribe at any time using the link in any email.
- To measure and improve our website and advertising.
Guest recordings
Messages recorded on our guestbook are delivered privately to the couple or client who booked us. We only use clips in our own marketing (such as Instagram or TikTok) with the booking client’s written permission, and we will remove a clip on request. Guests who do not want to be recorded simply don’t need to use the guestbook.
Privacy policy: who we share it with
We don’t sell your personal information. We share it only with services that help us run the business:
- BoothBook: bookings, contracts and client records
- Stripe: payment processing
- Mailchimp: giveaway entries and email marketing
- Meta (Facebook and Instagram): advertising measurement via the Meta Pixel
- Hostinger: website hosting
- Cloud storage and video editing providers used to store and deliver your files
Some of these providers store data outside Australia, including in the United States and United Kingdom. We choose established providers with their own privacy and security protections.
Cookies and the Meta Pixel
Cookies are small files stored in your browser. Our website uses:
- The Meta Pixel, which tells us when someone visits our site or clicks a booking button, so we can measure our Facebook and Instagram ads and show them to people likely to be interested.
- A preference setting that remembers whether you accepted or opted out of tracking.
- Our booking form is provided by BoothBook, which may use its own cookies to make the form work.
Your choices: use the Cookie settings link at the bottom of any page to opt out of the Meta Pixel. You can also block or delete cookies in your browser settings, and manage how Meta uses your data for ads in your Facebook or Instagram ad preferences.
Keeping it safe
We use reputable, password-protected services and limit access to your information to what’s needed to run your booking. Video files are kept only as long as needed to deliver them to you and for a reasonable period afterwards, then deleted.
Access, correction and complaints
Under this privacy policy, you can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing us. If you have a privacy concern, contact us first and we’ll respond within 30 days. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
The Party Line Co.
Sydney, NSW
Email: info@allthings-eventos.com